Pricing Management with Salesforce CPQ

With the new system in place, our client can generate quotes and proposals quickly and accurately, reducing errors and increasing customer satisfaction.

Our client’s retail technology division is a provider of technology solutions to the retail industry. They specialize in creating software solutions that help retailers streamline their business processes and improve customer experiences. Their existing pricing management system was manual, cumbersome and not scalable. 

Objective: 

The goal was to implement a new pricing management system that would streamline their pricing process, reduce errors, and increase efficiency. They also wanted a system that could be easily integrated with their existing sales process and CRM system. 

Solution: 

After conducting a thorough analysis of their business requirements, we recommended Salesforce CPQ Cloud as the ideal solution to meet their pricing management needs. Salesforce CPQ Cloud is a cloud-based software solution that automates the entire pricing process, from quoting to invoicing. The system is highly configurable, and its intuitive interface makes it easy for sales reps to generate accurate quotes and proposals quickly. 

We customized the Salesforce CPQ Cloud to meet the specific needs of our client, including setting up price books, product bundles, and discount rules. We also integrated the system with their existing CRM system to enable a seamless flow of data between sales and pricing management. 

Results: 

The implementation of Salesforce CPQ Cloud has brought significant benefits. With the new system in place, our client can generate quotes and proposals quickly and accurately, reducing errors and increasing customer satisfaction. The system’s integration with their CRM system has enabled a seamless flow of data between sales and pricing management, resulting in improved visibility into sales pipeline and better forecasting.

Our client has also seen significant cost savings from the new system, with the reduction in manual processes and errors resulting in more efficient pricing management. They have also seen an increase in revenue, as the streamlined pricing process has enabled them to close deals faster. 

Conclusion: 

The implementation of Salesforce CPQ Cloud has been a huge success. The new system has streamlined their pricing process, reduced errors, increased efficiency, and resulted in significant cost savings and revenue growth. It has also enabled them to improve customer satisfaction and gain better visibility into their sales pipeline. The solution we provided has helped our client achieve their objective of implementing a new pricing management system that is scalable, efficient and easily integrated with their existing sales process and CRM system. 

Project Info

  • Industry:Consumer Goods and Retail
  • Services:Strategy, Implementation, Support
  • Key Feature 1:CRM Integration
  • Key Feature 2:Pricing Rules
  • Completed Date:9/6/2022