Core Features

Features that CloudROI can configure to drive value from Salesforce



Customers can access self-service portals to get answers to frequently asked questions, request support, or make purchases.


Community Building

The Experience Cloud solution helps in building communities where customers can interact with each other and share information.


Content Management

The Experience Cloud solution offers content management capabilities, allowing users to create, publish, and manage content in a centralized location.


Partner Management

The Experience Cloud solution also provides partner management capabilities, allowing companies to collaborate with their partners and customers.



The Experience Cloud solution offers personalized experiences based on customer preferences, browsing history, and other user data.



The Experience Cloud solution is mobile-friendly and offers responsive design to ensure that customers can access information from any device.

Salesforce Experience Cloud® solutions

White Papers


10 Key Benefits of Implementing a CRM

In this article, we will explore the top 10 benefits of implementing a CRM system


Top CRMs Compared and Scored

In this article, we will explore the top 4 CRM systems, Salesforce, HubSpot, Pipedrive and Zoho, and score them based on the key benefits they deliver


Worksheet: Building a Business Case for CRM

This worksheet is a guide designed to help leaders evaluate the current state of their business and make a strong case for investing in a CRM system

Working Process

How we can implement and optimize Salesforce Experience Cloud solutions

1. Discover

At CloudROI, we start with the discovery process, which involves identifying and analyzing the customer engagement/branding workflow and related data to determine areas where automation can improve efficiency and effectiveness.

2. Plan

In the planning phase, CloudROI’s consultants and solution architects select appropriate engagement / branding automation tools and set implementation timelines and objectives.

3. Execute

In this phase, CloudROI deploys software and processes to streamline and optimize engagement/branding activities, including self-service, community building, and partner management.

4. Deliver

The final delivery process involves ensuring timely and accurate delivery of services to the end user, while also tracking and updating relevant information in the system.

Salesforce Experience Cloud® solutions

Case Studies

Travel Booking Site with Experience Cloud

The platform provided a range of benefits that helped RARO...

Legal Partner Management with Experience Cloud

The implementation of the Salesforce Experience Cloud solution by CloudROI...

Solar Panel Self-Service with Experience Cloud

The implementation of Salesforce Experience Cloud by CloudROI enabled the...

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